Support

Welcome to the Platte Canyon support page.  Follow the link to your product for files to download.  If the product does not have a link, that means that there are no new files to download.

For additional support, please send email to: support@plattecanyon.com

All Platte Canyon products come with free email and telephone support through 30 days after your purchase date. 

Paid phone support and email-only support after this period for TBK Tracker, Progress Tracker, Exam Engine, Training Studio, ToolBook Translation System, and Tracker.Net is available for the indicated fee. To order, please use the order form). Telephone and email technical support is available on the other Platte Canyon products for the life of the product (until there is a major release of the next version of the product).

To contact technical support, please call 719-548-1110 or send email to support@plattecanyon.com.

The following support groups are freely available: Tracker.Net Support Group, Exam Engine & Training Studio Support Group, and ToolBook Support Group.

Also, get any support files here:


























Platte Canyon Support Comments

  • Just a quick note to say thanks for your prompt and helpful response. It's the kind of things we've come to expect from 4D and all their associates, but that doesn't mean we take it for granted!
  • That was it! You are awesome man – and why I purchased from you…you know the secrets to great business.
  • As always I appreciate your timeliness. You definitely do a great job with customer service.
  • Thanks for the awesome support!
  • You are remarkable! I had no idea you were on the road. Even so, you fixed a couple of bugs in your downtime. Your update files fixed the problem. Thanks so much.
  • Thanks for the quick response, both solutions work great!
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